Orders and Shipments

Tools and Metals provide the best experience as industrial supplier, we offer different ordening and shipments methods, choose you prefer.

Your ordering methods

1. You can place a online order, our customer service team we can provide any assit in any time. Remember see our customers rewards.

2. You can place a telephone confirmation order. Call us toll-free: USA (619) 270 5360 or MX (664) 627 04 74

3.- You can send your PO to our customer service department. customerservice@toolsandmetals.com

Your shipment methods

Packages are generally dispatched within 2 days after receipt of payment or order confirmation.

Regional orders are delivery via our truck and national orders are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.